Logistics AI · Supply Chain AI Agents
Linkworks builds enterprise-grade logistics AI for supply chain companies. As a Tailored Solution, built around your existing systems — or as Nexus Ops, our ready-built supply chain AI agent for the logistics back office.
Logistics Process Automation - 24/7
Founded by 3PL operators · 250+ engagements delivered
Two ways we partner with you
Every engagement starts from the same place: understanding where your operations still run on manual work. From there, we either build it into your systems directly, or point you at Nexus Ops.
We design and build AI agents around your existing TMS, WMS, ERP and CRM — automating the exact manual processes slowing your operation down, from freight quoting to customs documentation to warehouse slotting.
Our flagship AI agent product — the AI back office for logistics. It reads every email, WhatsApp message and chat, extracts data from documents, books it in your TMS, and answers the customer.
Company credentials
Linkworks was founded by operators with 24+ years of combined experience — building and implementing technology for 250+ clients around the world, making their supply chains more efficient. That operational depth is why the automation works on day one, not after a long discovery phase.
How we work
The same approach whether it's a custom build or a Nexus Ops rollout.
We map your inbound volume, manual processes and systems to find where automation pays back fastest.
We design agent workflows and approval rules around your business — not a generic template.
We build and connect directly into your TMS, WMS, ERP or CRM. Live in weeks, not quarters.
Once proven on one process or site, we extend the same engine across the rest of your operation.
Proof, not promises
Selected results from our engagement portfolio — full detail on the case studies page.
Rates scattered across carriers, email and spreadsheets meant slow, inconsistent quotes and lost deals. We built an AI rate engine that quotes instantly from a single, current rate view.
Customer support scaled headcount 1:1 with parcel volume. We built an autonomous AI operations layer that triages, extracts and answers routine queries automatically.
Orders and documents were keyed manually from Excel, PDFs and email, creating backlogs at peak. We built an AI extraction layer that pushes data straight into the WMS.
FAQ
Quick answers to what these terms mean in practice, and how Linkworks builds them.
Logistics AI is the use of AI agents and machine learning to automate logistics operations — reading emails and messages, extracting data from documents, and updating systems like your TMS or WMS automatically, instead of relying on manual data entry.
Supply chain management AI applies AI automation across freight, transportation, warehousing and customer operations — connecting directly to your existing TMS, WMS, ERP and CRM to automate the manual work that sits between systems.
Supply chain AI agents are autonomous software agents that read inbound requests over email, WhatsApp or chat, understand intent, extract the relevant data, and take action in your systems — booking shipments, updating inventory, or answering customers — without a person doing it by hand.
WMS automation uses AI to automate the manual work around a warehouse management system: matching inbound documents to purchase orders, creating put-away tasks, and keeping inventory records in sync, instead of staff keying it in from email, PDF or spreadsheet.
AI agents for transportation and warehousing handle the day-to-day requests that arrive across email, WhatsApp and chat — booking freight, tracking shipments, processing warehouse intake — and act directly inside your TMS or WMS, with human approval wherever you need it.
Get started
Tell us about your workflow — email, WhatsApp, your TMS or WMS — and we'll show you exactly where the manual effort is going, and how Nexus Ops or a custom build could remove it.